Privacy Policy

Effective Date: June 25, 2025

1. Introduction

At Trinity Guard LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, trinityguard.us, and use our cloud-based patrol verification, task management, incident reporting, and internal communication platform (the “Service”).

2. Data Controller and Contact

Trinity Security LLC. Hungary(Company registration number: 09-09-034174)
NIT: 32028452-2-09
Email: info@trinityguard.hu | info@trinityguard.us
Website: www.trinityguard.hu

3. Information We Collect

We collect the following categories of personal data:

  • User Information: Name, email, company name, login credentials.

  • Location Data: GPS data collected approximately every 5 seconds during an active patrol.

  • Operational Data: Tasks completed, incidents reported (text, photo, voice), scanned checkpoints.

  • Internal Communication: Encrypted chat between authorized users.

  • System Logs: Error and usage logs containing user IDs, only for debugging purposes.

4. How We Collect Information

We collect data through:

  • User input during registration or profile updates.

  • Automatic tracking during app use.

  • User-generated content (e.g., reports, chats, photos).

  • Background operations of the application.

5. Purpose of Processing

Your data is used to:

  • Deliver and maintain the Service.

  • Track and verify patrols and incident reporting.

  • Enhance platform security and reliability.

  • Analyze usage to improve service quality.

  • Communicate relevant updates or support notices.

6. Legal Basis

Depending on the applicable jurisdiction, we rely on:

  • Contractual necessity (providing the service).

  • Legitimate interest (security, analytics).

  • Consent (e.g., location tracking during active use).

7. Data Retention

Data is stored only for as long as:

  • Required to fulfill operational obligations.

  • Needed for compliance or legal defense.

  • Once no longer necessary, data is deleted or anonymized.

8. Sharing of Information

We may share personal data with:

  • Hosting and infrastructure providers.

  • Legal authorities when lawfully required.

  • The client organization for performance monitoring.

We do not sell your data.

9. Cross-Border Transfers

Data may be processed or stored in Hungary, the United States, or other jurisdictions, subject to compliance with relevant data protection standards.

10. Your Rights

You may be entitled to:

  • Access, rectify, or delete your data.

  • Request restriction or objection to processing.

  • Withdraw previously given consent.

  • File a complaint with a local supervisory authority.

11. Data Security

We use reasonable technical and organizational measures to protect data, including encryption, secure authentication, and access controls.

12. Children’s Data

Our service is not intended for users under 13 years of age. We do not knowingly collect data from children.

13. Cookies & Analytics

We use minimal cookies for basic site functionality and anonymous analytics. You may block them via browser settings.

14. Changes to this Policy

Any future updates will be published on this page. Material changes will be communicated via email or app notification.

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